Terms & Conditions
Last Updated: 3rd January 2026
4 Sales Agency is a trading name of International Telecommunications Limited (registered in England and Wales, Company Number: [Your Company Number]). These Terms and Conditions govern your use of our website and services.
1. Acceptance of Terms
By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.
2. Services Description
4 Sales Agency provides AI-powered sales generation services, including:
- Conversational AI voice agents for outbound calling
- Multi-channel outreach (email, LinkedIn, SMS)
- Lead qualification and meeting booking
- CRM integration (Salesforce, HubSpot)
- Real-time analytics and reporting
- Deep prospect research and enrichment
Our services deliver sales-ready leads directly into your CRM system. We do not close sales on your behalf; we qualify prospects and book sales meetings with decision-makers.
3. Service Agreements
Specific terms of service, including pricing, deliverables, and performance metrics, will be outlined in a separate Service Agreement or Statement of Work (SOW). In the event of a conflict between these Terms and a Service Agreement, the Service Agreement shall prevail.
4. User Obligations
You agree to:
- Provide accurate and complete information when requested
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorized access to your account
- Use our services in compliance with all applicable laws and regulations
- Not use our services for illegal, fraudulent, or harmful purposes
- Provide necessary CRM access and integrations as required
5. Intellectual Property
All content, trademarks, logos, and intellectual property on this website and within our services are owned by International Telecommunications Limited or our licensors. You may not:
- Copy, reproduce, or distribute our proprietary technology
- Reverse engineer our AI systems or software
- Use our branding without prior written consent
- Create derivative works based on our services
Any data, scripts, or custom configurations created specifically for your campaigns remain your property, subject to our license to use them in providing services.
6. Data and Privacy
Our collection and use of personal data is governed by our Privacy Policy. By using our services, you consent to such processing and warrant that all data provided is accurate and lawfully obtained.
You grant us a license to use your company data, prospect lists, and related information solely for the purpose of delivering our services.
7. Payment Terms
Payment terms will be specified in your Service Agreement. Generally:
- Fees are due according to the payment schedule in your agreement
- Late payments may incur interest charges
- We reserve the right to suspend services for non-payment
- Refund policies are outlined in your Service Agreement
8. Service Level and Performance
While we strive to deliver high-quality sales-ready leads, we cannot guarantee specific results or conversion rates. Outcomes depend on various factors including:
- Market conditions and competition
- Quality of target audience data provided
- Your sales team's follow-up effectiveness
- Product-market fit and pricing
We do not guarantee that leads will convert to closed deals, as final sales outcomes are beyond our control.
9. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages
- Our total liability shall not exceed the fees paid by you in the 12 months prior to the claim
- We are not responsible for losses resulting from factors outside our reasonable control
- We do not guarantee uninterrupted or error-free service
10. Indemnification
You agree to indemnify and hold harmless International Telecommunications Limited, its officers, directors, and employees from any claims, losses, or damages arising from:
- Your breach of these Terms
- Your violation of any laws or third-party rights
- Your use of our services
- Data or content you provide to us
11. Termination
Either party may terminate the service relationship according to the terms in your Service Agreement. Upon termination:
- You must pay all outstanding fees
- We will cease active campaigns and outreach
- You retain ownership of leads already delivered to your CRM
- We may retain data as required by law or for legitimate business purposes
12. Confidentiality
Both parties agree to maintain confidentiality of proprietary information exchanged during the service relationship. This includes:
- Business strategies and target market data
- Pricing and commercial terms
- Technical specifications and AI methodologies
- Customer lists and prospect data
13. Compliance
We comply with relevant regulations including:
- GDPR (General Data Protection Regulation)
- UK Data Protection Act 2018
- PECR (Privacy and Electronic Communications Regulations)
- Ofcom regulations for telecommunications
You are responsible for ensuring your use of our services complies with applicable laws in your jurisdiction.
14. Dispute Resolution
Any disputes arising from these Terms shall be:
- Initially attempted to be resolved through good-faith negotiations
- Governed by the laws of England and Wales
- Subject to the exclusive jurisdiction of the courts of England and Wales
15. Modifications
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the modified terms.
16. Entire Agreement
These Terms, together with your Service Agreement and our Privacy Policy, constitute the entire agreement between you and International Telecommunications Limited regarding our services.
17. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
18. Contact Information
For questions about these Terms & Conditions, please contact:
- Email: legal@4salesagency.com
- Company: International Telecommunications Limited (trading as 4 Sales Agency)
- Address: [Your Registered Office Address]