Privacy Policy
Last Updated: 3rd January 2026
4 Sales Agency is a trading name of International Telecommunications Limited (registered in England and Wales, Company Number: [Your Company Number]). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide to us when you:
- Fill out our contact form (name, company, email, phone, website)
- Sign up for our services
- Communicate with us via email or phone
- Subscribe to our newsletter or marketing communications
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address and browser type
- Operating system and device information
- Pages visited, time spent on pages, and navigation paths
- Referring website addresses
- Cookies and similar tracking technologies (see our Cookie Policy)
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Deliver our AI-powered sales generation services
- Send you marketing communications (with your consent)
- Improve our website, products, and services
- Analyze usage patterns and optimize user experience
- Comply with legal obligations and prevent fraud
- Process payments and manage accounts
3. Legal Basis for Processing (GDPR)
We process your personal data based on:
- Consent: When you opt-in to marketing communications or cookies
- Contract: To fulfill our service obligations to you
- Legitimate Interests: To improve our services and prevent fraud
- Legal Obligation: To comply with applicable laws and regulations
4. How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist with hosting, analytics, CRM systems (Salesforce, HubSpot), email services, and payment processing
- AI Technology Partners: To power our conversational AI and voice agent capabilities
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we securely delete or anonymize it.
6. Your Rights
Under GDPR and UK data protection law, you have the right to:
- Access: Request a copy of the personal data we hold about you
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data ("right to be forgotten")
- Restriction: Limit how we use your data
- Portability: Receive your data in a machine-readable format
- Object: Opt-out of marketing communications and certain processing
- Withdraw Consent: Revoke consent at any time (where processing is based on consent)
To exercise these rights, contact us at privacy@4salesagency.com
7. International Data Transfers
Your information may be transferred to and processed in countries outside the UK/EEA. When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.
8. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, and regular security assessments. However, no internet transmission is 100% secure.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: privacy@4salesagency.com
- Company: International Telecommunications Limited (trading as 4 Sales Agency)
- Address: [Your Registered Office Address]